Privacy Policy

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Privacy Policy

TWBI AI Limited is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website www.twbi.ai (the "Website").

Information We Collect

When you visit the Website, we may collect certain information automatically, including your IP address, browser type, operating system, referring URLs, and other usage information. We may also collect information about your interactions with the Website, such as the pages you visit and the links you click on.

Additionally, we may collect personal information that you provide to us voluntarily when you:

• Fill out forms on the Website, such as contact forms or newsletter sign-up forms.
• Subscribe to our newsletter or other communications.
• Make a purchase or request a service.
• Participate in surveys, contests, or promotions.

The types of personal information we may collect include your name, email address, mailing address, phone number, and payment information.

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain the Website.
• Process and fulfil orders, subscriptions, and other transactions.
• Send you administrative information, such as updates, security alerts, and support and maintenance messages.
• Respond to your comments, questions, and requests, and provide customer service.
• Send you marketing and promotional communications, including newsletters and other updates about our products and services.
• Conduct research and analysis to improve our products, services, and marketing efforts.
• Comply with legal obligations and enforce our policies.
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Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your interactions with the Website and to provide a personalized experience. You can control cookies through your browser settings and other tools. However, disabling cookies may limit your ability to access certain features of the Website.

Disclosure of Your Information

We may disclose your personal information to third parties for the following purposes:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Compliance: We may disclose your information when required by law, court order, or other legal process, or if we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

Children's Privacy

The Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes to this page, and the revised Privacy Policy will be effective when posted. Your continued use of the Website after the posting of the revised Privacy Policy constitutes your acceptance of the changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@twbi.ai.